Effective Date: July 31, 2025
Welcome to Serif + Soul. By accessing, browsing, or purchasing from our website (www.serifandsoul.ca), you agree to the following Terms and Conditions. Please read them carefully before using our site.
1. Use of Website
By accessing this site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree to use this site only for lawful purposes and in accordance with these Terms.
2. Product Use & Disclaimer
Our products are designed for personal, decorative, and inspirational use only. They are not medical devices, nor are they intended to diagnose, treat, cure, or prevent any disease or mental health condition.
By purchasing from Serif + Soul, you acknowledge and accept the following:
- Our jewelry and physical products may contain small parts and should be kept out of reach of children and pets.
- Individuals with skin sensitivities or metal allergies should use our products with discretion.
- Serif + Soul is not liable for any allergic reactions, misuse, injury, or damage resulting from the use of our products.
3. Payments & Billing
We accept major credit cards and other secure payment methods as listed at checkout. All prices are in CAD and are subject to applicable taxes. For subscription-based products, recurring billing will occur unless canceled per the subscription terms.
4. Shipping & Delivery
We aim to ship all orders in a timely manner. However, delivery times may vary depending on location, carrier, and season. Serif + Soul is not responsible for lost or stolen packages once they are in the hands of the shipping provider. Please ensure your address is correct at checkout.
5. Returns & Refunds
We want you to be happy with your purchase. Please refer to our Return Policy for details on eligibility, timeframes, and procedures.
6. Intellectual Property
All content on this site, including images, product designs, logos, copy, and graphics, — is the property of Serif + Soul and protected under intellectual property laws. You may not reproduce, republish, or exploit any content without written permission.
7. Disclaimer of Warranties
All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, Serif + Soul shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of, or inability to use, the site, services, or products.
You use this site and our products at your own risk.
9. Medical & Therapeutic Disclaimer
Any content, coaching, rituals, or affirmations offered on our site or through our products are for inspirational and educational purposes only. They are not substitutes for professional medical, therapeutic, or psychological advice. Always consult a qualified healthcare provider regarding any medical or mental health concerns.
10. Privacy
We respect your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes arising from these Terms will be handled exclusively in the courts of that jurisdiction.
12. Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will be posted on this page, and your continued use of the site after any updates constitutes acceptance of those changes